Privacy Policy

1. Introduction

Adroit Technology Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We are incorporated in California and based in Los Angeles, CA. This policy applies to all users of our services, including both US and international clients.

2. Information We Collect

Personal Information

We collect the following personal information when you interact with us:

• Contact Information: Name, email address, phone number
• Company Information: Company name, industry, role/title
• Project Details: Project overview, technical requirements, timeline, budget range
• Communication Records: Information from our consultations, calls, and email exchanges

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent, click patterns (via Google Analytics)
• Device Information: IP address, browser type, operating system
• Cookies: Small data files stored on your device for functionality and analytics

3. How We Collect Information

• Contact Forms: Through our website lead forms and consultation requests
• Direct Communication: During phone calls, video conferences, and email exchanges
• Website Analytics: Automatically through Google Analytics and cookies
• Business Development: Through networking events, referrals, and industry contacts

4. How We Use Your Information

We use your information for the following business purposes:

• Service Delivery: To provide technology solutions, project management, and consulting services
• Communication: To respond to inquiries, provide project updates, and maintain client relationships
• Proposal Development: To create customized team recommendations and project proposals
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To meet contractual obligations and regulatory requirements
• Business Operations: For internal record-keeping and business development

5. Information Sharing and Global Workforce

Internal Sharing

We maintain a globally distributed workforce and may share your information with team members in various countries based on:

• Project requirements and technical expertise needed
• Client preferences for specific geographic regions
• Time zone considerations for project delivery

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

• Service Providers: With trusted vendors who assist in our operations (hosting, analytics, communication tools)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Client Consent: When you explicitly authorize us to share information

6. Cookies and Analytics

We use cookies and Google Analytics to enhance your website experience and understand how our site is used.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics to track website usage and performance
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for the following periods:

• Client Data: Three (3) years after the completion of an engagement
• Prospect Data: Two (2) years from last contact, unless you request earlier deletion
• Website Analytics: As per Google Analytics retention settings (26 months)
• Legal Requirements: Longer periods may apply based on client requirements or legal obligations

Note: Retention timeframes may vary based on specific client requests and contractual requirements.

8. Your Rights Under CCPA

As a California-based company, we comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to:

• Know: Request information about the personal information we collect, use, and disclose
• Delete: Request deletion of your personal information
• Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at contact@adroittechnologysolutions.co

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Access controls and employee training
• Regular security assessments and updates
• Secure communication channels for sensitive information
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. International Users

We serve clients globally and recognize that privacy laws vary by jurisdiction. If you are located outside the United States:

• Your information may be transferred to and processed in the United States
• We will comply with applicable local privacy laws where feasible
• You may have additional rights under your local privacy laws
• Please contact us to discuss specific privacy requirements for your jurisdiction

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify clients of significant changes via email when appropriate
• Provide at least 30 days' notice for material changes